Complaints about the QCT

The QCT acknowledges that we are accountable for how our business is perceived by the public, teachers and other interest groups.

We have developed a Policy and a Procedure that enables us to address complaints about our services.

• Complaints Management Policy
• Complaints Management Procedure

A complaint may be submitted:

Online

Please fill in the Online Complaints Form

Email

You can

By Mail

Please complete and print the Complaints Form and post it to:
The Complaints Manager
Queensland College of Teachers
PO Box 389
Toowong
Queensland 4066

By Telephone

Phone complaints can be made to (07) 3377 4777 or 1300 720 944 (for callers outside the metropolitan area)

By Facsimile

Fax complaints can be sent to (07) 3870 5006 or (07)3876 7248

Complaints may be lodged on behalf of an individual if the individual can not lodge the complaint themselves.
The QCT will verify the authenticity of the complaint with the complainant.

Complaints about the professional conduct of teachers

Professional Conduct Complaints